State of Kuwait · Official System

Maintenance CRM
Management System

A centralised platform for Electrical and Mechanical engineers to track, manage, and report maintenance and repair works across all substations and sectors.

3
User Modules
16+
Capacity Types
100%
Responsive Design
PDF
Report Export

System Modules

Who Uses the System?

Each role has a dedicated dashboard with tailored tools and access levels to streamline operations.

Admin

Full system oversight — manage engineers and secretaries, view all reports, download PDFs, and control access.

Secretary

Assign work orders to engineers by department, monitor task progress, and view submitted field reports.

Electrical Engineer

Log incident details, substation data, transformer capacity, and action taken for electrical maintenance jobs.

Mechanical Engineer

Record mechanical repair works, cooling system checks, and follow-up statuses across assigned sectors.

Key Features

Built for Field Engineers

Everything you need to manage maintenance operations efficiently in one place.

Fully Responsive

Works on mobile, tablet, and desktop for field use.

Notifications

Engineers receive alerts when new work is assigned.

PDF Reports

Admin can download individual job reports instantly.

Detailed Logs

Incident time, OLTC condition, visual checks, and more.

Role-Based Access

Each user sees only what their role permits.

Work Assignment

Secretary assigns tasks to specific engineers by department.

Ready to Get Started?

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